Search found 9 matches

by oysterbandit
29 Jun 2015, 11:16
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Forgot to add, I am using the Ultimo theme 1.13.0 which as far as I am aware is the latest version.
Thanks
by oysterbandit
29 Jun 2015, 10:55
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Hi! Apologies for the delay in replying, I have been working overseas with not much access to the internet. That latest package is working a little better thank-you. The guest checkout is now blocked and will not proceed to the next step if I use the stop_email@example.com address, but there is no m...
by oysterbandit
20 Jun 2015, 10:53
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Hi I have uploaded the package and tried again but it makes no difference. I can see in my dashboard that "false" messages generated by actions in my Magento admin are being checked still - and still closing down the admin window when the check is done. Also my guest checkout is not being monitored ...
by oysterbandit
17 Jun 2015, 19:01
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Thank You I appreciate the help! I have noticed some other strange behaviour too. When the CleanTalk module is enabled it also blocks some of the functions in my admin pages. For example if I try and change details in the System/Configuration/Contacts pages then the admin panel closes down. This hap...
by oysterbandit
17 Jun 2015, 19:00
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Thank You I appreciate the help! I have noticed some other strange behaviour too. When the CleanTalk module is enabled it also blocks some of the functions in my admin pages. For example if I try and change details in the System/Configuration/Contacts pages then the admin panel closes down. This hap...
by oysterbandit
17 Jun 2015, 09:08
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Hi. Thank you for your reply. I have re-installed your module from the new file and my guest checkout is working again while CleanTalk is enabled on my store. However, there is now no spam protection at all on the guest checkout. I can place an order and register for a newsletter using the stop_emai...
by oysterbandit
16 Jun 2015, 16:57
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Do you have any news for me please?

I can not go much longer without my checkout working....!!

Thanks
by oysterbandit
15 Jun 2015, 14:11
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

Re: CleanTalk prevents guest checkout

Hi

I had to turn CleanTalk off because it blocks my checkout and we can not use or test the site.

I will turn it back on again now.

The site uses a theme called Ultimo by Infortis

Do you need access to my site or my test site to help you understand the problem?

Kind regards
by oysterbandit
11 Jun 2015, 13:39
Forum: Magento
Topic: CleanTalk prevents guest checkout
Replies: 19
Views: 6835

CleanTalk prevents guest checkout

I have a big problem with CleanTalk on my Magento store. When CleanTalk is enabled it prevents the guest checkout. If a shopper uses the guest checkout option then they just get returned to the basket and can not proceed with the next step of checkout. I can see from my CleanTalk log that the email ...