Search found 108 matches

by SergeM
11 Jul 2018, 10:29
Forum: phpBB
Topic: Отказников видно, вместо одобренных звёздочки
Replies: 3
Views: 11

Re: Отказников видно, вместо одобренных звёздочки

Всегда пожалуйста.

Обращайтесь к нам в любое время.

Всего наилучшего.
by SergeM
11 Jul 2018, 09:16
Forum: phpBB
Topic: Отказников видно, вместо одобренных звёздочки
Replies: 3
Views: 11

Re: Отказников видно, вместо одобренных звёздочки

Здравствуйте.

Спасибо за Ваше обращение.

Пожалуйста, проверьте данную опцию в настройках своего профиля:
https://cleantalk.org/help/store-the-co ... f-messages

Всего доброго.
by SergeM
25 Jun 2018, 15:25
Forum: phpBB
Topic: Seeing a werid error message in my admin logs
Replies: 5
Views: 39

Re: Seeing a werid error message in my admin logs

Kind reminder that you can check the protection with this blacklisted e-mail:
stop_email@example.com

Don't forget to log out from your admin account before doing any tests.

Thank you.
by SergeM
25 Jun 2018, 06:26
Forum: WordPress
Topic: Exsisting spam subscribers before the installation of your service
Replies: 1
Views: 33

Re: Exsisting spam subscribers before the installation of your service

Hello. Thank you for your request. If you want to deal with spam and prevent it in the future, we recommend to install our Anti-Spam Plugin. You will have free 7 Day Trial with full functionality. The installation guide is here: https://cleantalk.org/install?platform=wordpress Also, check your comme...
by SergeM
25 Jun 2018, 06:13
Forum: phpBB
Topic: Seeing a werid error message in my admin logs
Replies: 5
Views: 39

Re: Seeing a werid error message in my admin logs

Hello.

Thank you for your request.

We have fixed that error in the latest version.

Please, update the CleanTalk Extension:
https://cleantalk.org/update?platform=phpbb31

Contact us anytime.

Best regards.
by SergeM
12 Jun 2018, 05:23
Forum: WordPress
Topic: My account is attached to the wrong email. I can't get CleanTalk to re-activate on my website.
Replies: 3
Views: 79

Re: My account is attached to the wrong email. I can't get CleanTalk to re-activate on my website.

Hello.

Thank you for your request.

You can change your e-mail of your CleanTalk profile here anytime:
https://cleantalk.org/my/change-email

If you want to contact us privately, please, create a ticket:
https://cleantalk.org/my/support/open

Best regards.
by SergeM
18 Apr 2018, 07:10
Forum: Simple Machines Forum (SMF)
Topic: [2.20] Традиционные косяки
Replies: 14
Views: 415

Re: [2.20] Традиционные косяки

Спасибо за обратную связь.

Мы анализируем запросы и вносим правки. Мы свяжемся с Вами по результатам как можно скорее.

Пожалуйста, ожидайте.
by SergeM
17 Apr 2018, 07:08
Forum: Simple Machines Forum (SMF)
Topic: [2.20] Традиционные косяки
Replies: 14
Views: 415

Re: [2.20] Традиционные косяки

Здравствуйте. Приносим извинения за неудобства. Предоставляем список предыдущих версий антиспама: https://github.com/CleanTalk/smf-antispam/releases/download/2.20/antispam_cleantalk_smf-2.20.zip https://github.com/CleanTalk/smf-antispam/releases/download/2.19/antispam_cleantalk_smf-2.19.zip https://...
by SergeM
29 Mar 2018, 10:45
Forum: Service support
Topic: SpamFireWall Log How to interpret
Replies: 3
Views: 127

Re: SpamFireWall Log How to interpret

Copy-pasting the first part of my reply here:

If you want to see more details about any record, simply click a small arrow symbol near it. See the attached picture for clarification.
https://i.imgur.com/HvCgRlI.png

Link to your SFW Log:
https://cleantalk.org/my/show_sfw

Thank you.