Search found 26 matches

by SergeCleantalk
22 May 2018, 13:59
Forum: Service support
Topic: Data privacy in the EU / Germany - where does the data go?
Replies: 9
Views: 1419

Re: Data privacy in the EU / Germany - where does the data go?

Hello, Thank you for your question. We've made all necessary changes and completely ready for GDPR. Now we are in process of passing Privacy Shield certification. Please, learn more about our Privacy Policy and GDPR Compliance here: https://cleantalk.org/publicoffer#privacy The CleanTalk GDPR Agreem...
by SergeCleantalk
10 May 2018, 11:31
Forum: WordPress
Topic: authorisation has been disabled in account settings
Replies: 21
Views: 432

Re: authorisation has been disabled in account settings

Hello,

We've added free license for your account ne********t@h*****l.com

Best regards
by SergeCleantalk
06 May 2018, 14:24
Forum: WordPress
Topic: authorisation has been disabled in account settings
Replies: 21
Views: 432

Re: authorisation has been disabled in account settings

Let us one more try. We need 1 working day.
by SergeCleantalk
06 May 2018, 06:30
Forum: WordPress
Topic: authorisation has been disabled in account settings
Replies: 21
Views: 432

Re: authorisation has been disabled in account settings

Hello,

We will try to search more thoroughly.
by SergeCleantalk
05 May 2018, 06:31
Forum: WordPress
Topic: authorisation has been disabled in account settings
Replies: 21
Views: 432

Re: authorisation has been disabled in account settings

Hello,

We continue to search for any information. Maybe you will find any information about payment in your mail? It will help a lot.

Best regards
by SergeCleantalk
02 May 2018, 14:50
Forum: WordPress
Topic: authorisation has been disabled in account settings
Replies: 21
Views: 432

Re: authorisation has been disabled in account settings

We will try to search any info about your paid profile on our servers. It may take 1-2 working days.

And what exactly do you want to delete? you can delete any your post or I can do it if you want.
by SergeCleantalk
02 May 2018, 11:33
Forum: WordPress
Topic: authorisation has been disabled in account settings
Replies: 21
Views: 432

Re: authorisation has been disabled in account settings

Did you change email from CleanTalk Dashboards by https://cleantalk.org/my/change-email or delete the old account and create new?
by SergeCleantalk
02 May 2018, 11:29
Forum: WordPress
Topic: Two plugins? Use both, differences?
Replies: 1
Views: 64

Re: Two plugins? Use both, differences?

Hello, Thank you for your questions. These are the separate products with their own features. Some of them look similar, but in fact, there are differences in realization. You can read more about Anti-spam (except Security and SSL part): https://cleantalk.org/help/introduction About Security: https:...
by SergeCleantalk
02 May 2018, 10:25
Forum: WordPress
Topic: authorisation has been disabled in account settings
Replies: 21
Views: 432

Re: authorisation has been disabled in account settings

We found only 1 account with https://ne*******at.com : ne*******at@h****il.com And it has a trial license.

Did you do something with your paid account?

Best regards
by SergeCleantalk
02 May 2018, 06:05
Forum: Simple Machines Forum (SMF)
Topic: [2.20] Традиционные косяки
Replies: 14
Views: 415

Re: [2.20] Традиционные косяки

Добрый день!

Это экспериментальная опция. Мы будем дорабатывать её в следующих версиях плагина.

Просим прощения за доставленные неудобства.

С уважением