Clean talk message in backend won't go away

Anti-spam plugin for Joomla

Clean talk message in backend won't go away

Unread postby wasdenn » 28 Apr 2017, 03:51

Hi

I don't know how to stop the plugin of CleanTalk showning me a message on backend of my Joomla 3.7 site : "Like Anti-spam by CleanTalk? Help others learn about CleanTalk! Leave a review at the JED" permanently.

I have clicked on the X, the message disappears and when I log-in the next time the message keeps coming up again. :o

How can this be solved?

Best
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Re: Clean talk message in backend won't go away

Unread postby SergeM » 28 Apr 2017, 06:02

Hello.

Thank you for your request.

We will fix that as soon as possible. Please, give us some time to do it.

We will contact you on the results.

Best regards.
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Re: Clean talk message in backend won't go away

Unread postby Roman » 28 Apr 2017, 06:58

Hello,

When you're closing it via "X", it disappear for 1 day (we have extended this period for one year (365 days) in the 4.4 version).
If you proceed to the link in the banner "Leave a review on JED" and leave a review, banner will be gone forever.

Please, contact us if you have other questions.
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Re: Clean talk message in backend won't go away

Unread postby wasdenn » 29 Apr 2017, 15:20

Hi all,

I updated to version 4.4, the problem persists. When I click on X the message goes away, when I log in again the following day, the message is back.

Best!
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Re: Clean talk message in backend won't go away

Unread postby SergeM » 01 May 2017, 05:14

Hello.

We are sorry for the inconveniences.

We will correct the behaviour of the CleanTalk plugin shortly and inform you about it.

Please, wait.
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Re: Clean talk message in backend won't go away

Unread postby shagimuratov » 03 May 2017, 11:12

Hello wasdenn,

Could you please press CTRL+F5 in the Admin area? Is the banners still exist?

Thank you.
WBR
Denis Shagimuratov
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Re: Clean talk message in backend won't go away

Unread postby wasdenn » 05 May 2017, 06:22

problem is gone, Thanks! Seemed to be a cache related problem after update to 4.4.
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Re: Clean talk message in backend won't go away

Unread postby SergeM » 05 May 2017, 07:34

Hello.

That's great to hear!

Contact us anytime if you have any spam issue.

All the best.
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