Clean talk message in backend won't go away

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wasdenn
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Clean talk message in backend won't go away

Unread post by wasdenn » 28 Apr 2017, 03:51

Hi

I don't know how to stop the plugin of CleanTalk showning me a message on backend of my Joomla 3.7 site : "Like Anti-spam by CleanTalk? Help others learn about CleanTalk! Leave a review at the JED" permanently.

I have clicked on the X, the message disappears and when I log-in the next time the message keeps coming up again. :o

How can this be solved?

Best

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SergeM
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Re: Clean talk message in backend won't go away

Unread post by SergeM » 28 Apr 2017, 06:02

Hello.

Thank you for your request.

We will fix that as soon as possible. Please, give us some time to do it.

We will contact you on the results.

Best regards.
———————
Technical Support
https://CleanTalk.org — Anti-Spam Modules for all CMS

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Roman
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Re: Clean talk message in backend won't go away

Unread post by Roman » 28 Apr 2017, 06:58

Hello,

When you're closing it via "X", it disappear for 1 day (we have extended this period for one year (365 days) in the 4.4 version).
If you proceed to the link in the banner "Leave a review on JED" and leave a review, banner will be gone forever.

Please, contact us if you have other questions.
Roman Safronov
Technical Support

wasdenn
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Re: Clean talk message in backend won't go away

Unread post by wasdenn » 29 Apr 2017, 15:20

Hi all,

I updated to version 4.4, the problem persists. When I click on X the message goes away, when I log in again the following day, the message is back.

Best!

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SergeM
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Re: Clean talk message in backend won't go away

Unread post by SergeM » 01 May 2017, 05:14

Hello.

We are sorry for the inconveniences.

We will correct the behaviour of the CleanTalk plugin shortly and inform you about it.

Please, wait.
———————
Technical Support
https://CleanTalk.org — Anti-Spam Modules for all CMS

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shagimuratov
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Re: Clean talk message in backend won't go away

Unread post by shagimuratov » 03 May 2017, 11:12

Hello wasdenn,

Could you please press CTRL+F5 in the Admin area? Is the banners still exist?

Thank you.
WBR
Denis Shagimuratov
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wasdenn
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Re: Clean talk message in backend won't go away

Unread post by wasdenn » 05 May 2017, 06:22

problem is gone, Thanks! Seemed to be a cache related problem after update to 4.4.

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SergeM
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Re: Clean talk message in backend won't go away

Unread post by SergeM » 05 May 2017, 07:34

Hello.

That's great to hear!

Contact us anytime if you have any spam issue.

All the best.
———————
Technical Support
https://CleanTalk.org — Anti-Spam Modules for all CMS

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