Key is bad!

Anti-spam plugin for Joomla

Key is bad!

Unread postby Nilsy » 15 Oct 2017, 12:35

Hi there
I am getting this "Key is bad!" message even though I have a paid CleanTalk.
CMS = Joomla 3.8.1
Everything is updated... Not sure if the sites transfer to https has done this?

Advice?
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Re: Key is bad!

Unread postby AMags » 15 Oct 2017, 12:54

Hello, Nilsy

Thank you for your request.

Please, make sure, that you use the last version of the plugin (v.4.93)
You can download it here:
https://github.com/CleanTalk/joomla25-3 ... master.zip

Also, Please, follow these steps:
1) Remove your current key (leave the key area empty and click "Save settings")
2) Paste your access key and click "save settings" once again.

Inform us on results.

Best regards.
Technical Support
https://CleanTalk.org — Anti-Spam Modules for all CMS
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Re: Key is bad!

Unread postby Nilsy » 15 Oct 2017, 18:14

Yes, that did the trick!
Thank you. :)
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Re: Key is bad!

Unread postby SergeCleantalk » 17 Oct 2017, 05:10

You are welcome.

Write to us anytime.

Best regards
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