Can't install 2.0 version in Drupal

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Can't install 2.0 version in Drupal

Unread postby theprez » 30 Mar 2016, 11:29

It says that is already installed. That's even after unchecking, uninstalling it and clearing the caches. The other weird thing is that when I go to remove it again, it doesn't show up in the uninstall module list. But if I go to the complete list of modules, it's still there.

Not sure how to proceed now and would appreciate guidance. Been trying to upgrade since the new version came out. Thanks for the help in advance.

1. Site URL = http://plugintolinux.ca
2. CMS name = Drupal
3. Your CleanTalk account = gfnf7h5rq3 AT snkmail DOT com
4. URL of page with the comments/registration/feedback form = http://plugintolinux.ca/contact
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Re: Can't install 2.0 version in Drupal

Unread postby znaeff » 30 Mar 2016, 15:51

Hello!

Could you check access rights of 'sites/all/modules/cleantalk' folder?
Just disable module and delete 'sites/all/modules/cleantalk' folder manually.
Drupal must delete it itself but sometimes it doesn't.
Alex Znaev,
http://cleantalk.org
server and client applications development
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Re: Can't install 2.0 version in Drupal

Unread postby theprez » 30 Mar 2016, 21:16

That worked. Thanks!

My access rights were (and still are with the new version):

Code: Select all
> ls -l
total 32
-rw-r--r--  1 u80494166 ftpusers 1474 Feb 24 14:26 README.txt
drwx---r-x  6 u80494166 ftpusers 4096 Aug 20  2015 admin_menu
drwx---r-x  7 u80494166 ftpusers 4096 Nov  8 03:48 advanced_forum
drwx---r-x  5 u80494166 ftpusers 4096 Aug 20  2015 author_pane
drwx---r-x  2 u80494166 ftpusers  135 Jan  7 17:16 cleantalk
drwx---r-x 19 u80494166 ftpusers 4096 Sep 23  2015 ctools
drwx---r-x  3 u80494166 ftpusers 4096 Aug 20  2015 libraries
drwx---r-x  2 u80494166 ftpusers  130 Sep 25  2015 mailing_list
-rw----r--  1 u80494166 ftpusers  207 Mar 26  2015 php.ini
drwx---r-x 15 u80494166 ftpusers 4096 Nov  8 03:48 views
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Re: Can't install 2.0 version in Drupal

Unread postby Roman » 31 Mar 2016, 07:09

Hello,

Thank you for feedback. Contact us if you have other questions.
Roman Safronov
Technical Support
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Re: Can't install 2.0 version in Drupal

Unread postby andrianaverifi » 15 Dec 2016, 01:04

feed bck good thankk you
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Re: Can't install 2.0 version in Drupal

Unread postby ArtyomDavydov » 15 Dec 2016, 05:27

You're always welcome.

Best regards.
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