authorisation has been disabled in account settings

Anti-spam plugin for WordPress
malla
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authorisation has been disabled in account settings

Unread post by malla » 30 Apr 2018, 11:17

Password less authorisation has been disabled in account settings. Please login with password.
Why? Can you help me please?

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AMags
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Re: authorisation has been disabled in account settings

Unread post by AMags » 30 Apr 2018, 16:45

Hello.

Thank you for your request.

Please, go to the CleanTalk profile settings: https://cleantalk.org/my/profile

Switch the option "Login to Dashboard with secret token:" to "Allow" -> Save changes.

Write back if you have questions.

Best regards.
Technical Support
https://CleanTalk.org — Anti-Spam Modules for all CMS

malla
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Re: authorisation has been disabled in account settings

Unread post by malla » 02 May 2018, 06:16

I make login with anothen email and I think install again on my website?
I have Trial now and after need to make a payment?
Website is https://n....com
Last edited by malla on 02 May 2018, 15:09, edited 1 time in total.

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SergeCleantalk
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Re: authorisation has been disabled in account settings

Unread post by SergeCleantalk » 02 May 2018, 10:25

We found only 1 account with https://ne*******at.com : ne*******at@h****il.com And it has a trial license.

Did you do something with your paid account?

Best regards

malla
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Re: authorisation has been disabled in account settings

Unread post by malla » 02 May 2018, 11:13

Before few days for this website we have this email **t@w************ss.fr
but we take a error, so yesterday I change the email. My question is
what happen with this email **t@w************ss.fr and stop working the plugin?
we have this plugin for 3years I think
Last edited by malla on 02 May 2018, 15:09, edited 1 time in total.

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SergeCleantalk
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Re: authorisation has been disabled in account settings

Unread post by SergeCleantalk » 02 May 2018, 11:33

Did you change email from CleanTalk Dashboards by https://cleantalk.org/my/change-email or delete the old account and create new?

malla
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Re: authorisation has been disabled in account settings

Unread post by malla » 02 May 2018, 11:39

When I take the message Password less authorisation has been disabled in account settings. Please login with password.
I change from CleanTalk Dashboards?, anywayI have not access to **t@w************ss.fr

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Re: authorisation has been disabled in account settings

Unread post by malla » 02 May 2018, 13:01

So what can I do now? any help? need to pay for 1 website? or we can keep the paid account?
Also after resolve this problem can we delete this report because I have the website info please

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SergeCleantalk
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Re: authorisation has been disabled in account settings

Unread post by SergeCleantalk » 02 May 2018, 14:50

We will try to search any info about your paid profile on our servers. It may take 1-2 working days.

And what exactly do you want to delete? you can delete any your post or I can do it if you want.

malla
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Re: authorisation has been disabled in account settings

Unread post by malla » 02 May 2018, 15:09

I will wait about, thank you very much
About my post and website & email info yes please I cant find how to delete it

Thank you

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